Renew your service
Automatic renewal
We recommend enabling automatic renewal. Three ways to set it up:
| Method | How it works |
|---|---|
| PayPal subscription | Create a PayPal subscription for the service |
| Credit card | Renewals are charged automatically via a Stripe payment token; we never store your card details |
| Account balance | Keep a balance and renewals are paid from it |
Automatic renewal only works while it can actually charge you: keep the card valid, the PayPal subscription active, or the balance high enough to cover the renewal. If the charge fails, the service expires as if auto renewal were off.
Manual renewal
We create the renewal invoice 15 days before the service expires.
- Open Billing, then Invoices, and find the invoice marked Unpaid.
- Open the invoice, confirm the amount, pick a payment method and click Pay Now.
- When the invoice status changes to Paid, the expiry date moves forward by one billing cycle.
Next step: Cancel a service